Help for vulnerable people

1. Coronavirus helpline for vulnerable people

Our dedicated coronavirus helpline is for the most vulnerable people in Stockport. To access support call 0161 217 6046, Monday to Friday from 9am to 5pm.

If you need urgent help when our helpline is closed, you can contact our emergency social care team on 0161 718 2118.

If you're deaf or have difficulty hearing, you can use our textphone number to contact us on 07860 022 876.

Call the helpline if you do not have a network of family and friends you can call upon for support, particularly if:

  • you're self-isolating due to illness
  • you’re experiencing financial hardship
  • you’re experiencing food poverty
  • you're self-isolating because you have symptoms of coronavirus
  • you're self-isolating because you've come into contact with someone who has coronavirus
  • you've been contacted by the NHS test and trace service and told to self-isolate

Our call handlers will provide advice and tell you how you can access practical support. This includes local support for those who are isolated and feeling alone.

The NHS test and trace service lets people know if they've come into contact with someone who has tested positive for coronavirus. For more information about the service you can visit the GOV.UK website.

If you're on a low income and have been told by NHS Test and Trace to self-isolate, you can use our online form to apply for financial support during your self-isolation period.