Emergency contacts

4. Greater Manchester Fire and Rescue Service

You should always call 999 when it is an emergency.

When you dial 999, your call will be answered by a telephone exchange operator. They will ask you which emergency service you require and the telephone number that you're dialling from.

You must then stay on the line. You'll be connected to the Fire and Rescue Control Room in the area you're calling from.

As you're being connected to the Fire and Rescue Service you'll hear the telephone exchange operator passing your telephone number to the fire brigade control operator.

The Control Operator will ask you some questions:

  • what is on fire?
  • what is the address?
  • what is the nearest main road?
  • what town are you in?

Don't put the telephone down until all the details have been taken.

Visit the Greater Manchester Fire and Rescue Service website for more information.