Business Rates and Business relief

Retail discount will be increased to 100% and expanded to cover all retail, leisure and hospitality businesses in England.

We've identified businesses that are entitled to the relief and sent out revised bills to confirm this.

Please do not cancel your Direct Debit. If you're entitled to the retail relief, we will not collect payment from you in April. We'll use your bank details to make payment of the small business grant.

For accounts that will be entitled to the 100% retail relief, we will not submit a claim to banks for any business rates Direct Debits that are due in April.

We urge all businesses to pay what they can and seek advice where possible from their bank or other business support.

Any businesses that are experiencing difficulty paying their business rates should email us at We can agree special payment plans so that the business rates due for 2020/21 are split over 9 months from July 2020 to March 2021, meaning that businesses will not have to pay anything until July.

For businesses that are in the retail, hospitality or leisure industry, we've suspended all recovery action for an initial 3 month period. We'll consider requests from other businesses and organisations based on their circumstances.

We urge all businesses to keep in touch with us to make sure that they're getting all the relief and support that they're entitled to and to let us know how we can support them during this challenging period.