Cancel or rearrange a collection

If you cancel a collection more than one working day before it is booked to take place, there is a £15 fee. We'll take this off any refund that you may be due.

You will not get a refund if you cancel a collection less than one working day before it is booked to take place.

To cancel or rearrange a collection call 0161 217 6111, Monday to Thursday from 8:30am to 5pm and Friday from 8:30am to 4:30pm.