Change to our usual service

We're currently experiencing very high demand due to the impact of coronavirus. We will assess complaints of noise, smoke, odour, waste or other statutory nuisance, but we'll be prioritising emergency issues which present a serious public health risk. This means that you may not get an immediate response from our team.

Many complaints we receive are not within the scope of what's considered a statutory nuisance. If your complaint relates to a neighbour noise nuisance, or bonfire, we encourage you to calmly discuss your concerns with your neighbour in the first instance. This will often resolve the issue.

Bonfire nuisance

Bonfires can be considered a nuisance if it affects people or property. It can cause harm and can be unpleasant if the smoke is dark. Although it is not against the law to have the occasional bonfire, it could be intrusive and dangerous.

When we receive a complaint, we'll investigate it to decide if it's a statutory nuisance. It's very important that you give the correct address of where the bonfire is coming from. If a statutory nuisance is found, we must serve an abatement notice on the source of the problem. This requires the bonfire to be stopped or reduced.

Sometimes we may serve a notice and the bonfire will continue. In these cases, we consider prosecuting the source. Prosecutions for a domestic bonfire or smoke are rare. If this happens, you may have to give evidence in court about how the bonfire or smoke affects you.

You can contact the Environmental Health team by calling 0161 474 4181 or emailing

Use our online form to make a bonfire nuisance complaint.

Report a bonfire nuisance