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Accessibility statement

We’re constantly working to make our website as accessible and usable as possible for every user.

Web Content Accessibility Guidelines

To help us make the Stockport Council website a positive place for everyone, we've been using the W3C's guidelines on accessibility. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA) and as a local government authority we need to meet the Level AA rating.

We aim to achieve this through good practice and continual reviewing of our content and code, however if you do find any problems with using the website please let us know by emailing or phone 0161 474 2002.

Testing for accessibility

As well as taking accessibility into consideration during our design and development phases we also use the accessibility checking service from SiteImprove to automatically test and report on accessibility issues with our website.

These reports identifies;

  • current status of accessibility based on the A, AA and AAA ratings
  • solutions to resolve any accessibility issues
  • a tracking service towards compliance
  • delegate and co-ordinates any accessibility tasks to the right team e.g. content designers, developers or user experience designers.

When applicable we also commission an accessibility audit of the website to not only test our code and structure but also engage with real users to understand any challenges that they face when trying to access information on our website. The latest accessibility audit commissioned by us was undertaken by the Digital Accessibility Centre during the September 2017.

Interactive mapping on our web pages and forms

Displaying information on our website using our interactive mapping service cannot always be presented in a fully accessible format.

We will always endeavour to make our mapping service as accessible as possible for all users but if you find using this service is preventing you from obtaining the information you need or completing a specific online form then please email

Getting further help

The BBC's MY Web My Way pages provide accessibility help, enabling computer users to make the most of the internet whatever their ability or disability.

This accessibility statement last updated on 25th September 2017