I would like a replacement or additional bin

Information on how to request a replacement bin.

My bin has gone missing

Please check with your neighbours first to see they have taken in the bin by mistake.  If you can't find it, we can order you a replacement one.  Charges are as follows;

• 1st replacement recycling containers (of each type to a property) to £10, then reverting to £37 any subsequent replacements.
• 1st replacement refuse container £35, then reverting to £37 for any subsequent replacements.
• Leisure Key Band A holders will be charged £10 per order
• The maximum charge for those households requiring all bins at the start of occupation is £50.
• The 1st replacement internal caddy is free of charge.

Prices correct as of 10th November 2011.

My bin has been stolen

If your bin has gone missing, please ask your neighbours to see if they have taken it in in error. If it is still missing, please allow a few days for it to appear, before contacting 0161 217 6111 or email stockportdirect@stockport.gov.uk, to order a replacement container.

Replacement containers are chargeable at £37 each, however charges maybe waived on the first occasion if the bin has been stolen.

My bin has been damaged

Sometimes our bin lorries can damage bins. If you think your bin has been damaged by one of our lorries you'll need to report this to us as soon as possible after you notice so that we can investigate it properly.

If you think your bin has been deliberately damaged or vandalised this is a criminal offence and you should contact the police to report it. If the bin can't be used because of the damage you will need to order a new bin.

I would like to order a new/additional bin

Recycling bins – if you consistently exceed the capacity of your recycling bins/containers please let us know and we can look to provide an extra bin free of charge.

Black bin - If you do recycle but find that you still need more room to store all your refuse, please contact us and we can offer advice on reducing your waste and we may be able to provide an additional black bin. 

For more information or apply for a replacement or additional bin please phone 0161 217 6111, email stockportdirect@stockport.gov.uk or download the Extra Capacity for Storage of Non-Recyclable Waste Form (PDF 497kb)

The Council’s policy complies with current legislation. Section 46 (3) of the Environmental Protection Act gives local authorities the power to require householders to use a specific type of receptacle for their waste and to make a charge for the supply of those receptacles.