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You Are Here : Skip Navigation LinksHome | Do It Online | Website Help | Accessibility Statement

Accessibility Statement

Stockport Council's corporate website - - is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

This website has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers that also comply with these standards will display it correctly.

The information below highlights some of the changes made to improve the accessibility features on the Council's website.

Access keys

Most browsers support access key functionality, which provide access to key parts of the Web site interface. To use access keys follow the following guidelines:

For Windows users, you can press “ALT” plus the listed access key

For Macintosh users, you can press “Control” plus the listed access key

Pressing “Enter” will then take you to the page.

We have included the standard recommended access keys, which include:

  • S = Skip Navigation
  • 1 = Home
  • 2 = Site Map
  • 3 = Search
  • 4 = A to Z Index
  • 5 = Council Services
  • 6 = Your Council
  • 7 = Contact Us
  • 8 = FAQs
  • 9 = Accessibility Help

Assistive technology

Users with disabilities use assistive technology to aid with the use of a website and to increase the overall user experience and the ability to complete tasks that would not be achievable otherwise.

As part of the development process this website has been independently assessed by the Digital Accessibility Centre and any issues arising from these assessments are investigated further to ensure our website's accessibility.

If you experience any problems using assistive technology tools or have any recommendations to improve accessibility using assistive technology please contact us with your feedback and we’ll do our best to make improvements.

Visual design

Colours – We have tried to use colours throughout the Web site that provide maximum contrast between foreground and background items and also various features on the page including headers, body text and hyperlinks.

Images – All interface graphics and images throughout the website have been assigned an Alt-text attribute, which describes the contents or function of the item.

Hyperlinks – We have chosen the standard hyperlink blue colour for all active hyperlink text items, as this is the most accessible and recognisable standard for link items. Almost all hyperlinks to external websites are set to open in a new window. Stockport Council cannot take responsibility for pages maintained by providers of external websites.

CSS – Style-sheets have been used for all visual items and text. This means that you can change the text size form within the browser by selecting View and then Text size. You can also use the Ctrl and + keys to increase the text size as well as the Ctrl and - keys to decrease the size (this feature should work on all websites that you visit).

Listen to our website

This website is now speech-enabled, which means that users of our website can download free software onto their personal computers to listen to the text on our website. For more information visit our speech-enabled web pages.

PDF/Word Documents

We do supply content in the form of PDF or Microsoft Word documents and wherever possible these are made as accessible as possible. However, it is not always possible but if you are having difficulties with obtaining information from any of these forms of documents please use our contact us form with your feedback.

Website Statistics

On this website we use analytic software from SiteImprove to measure and analyse information with respect to visits to our website. We use this information to increase the efficiency of our website.

To that affect we use your IP-address (and possibly other comparable numbers which are exchanged between computers during regular internet use) to collect, among others, traffic data and data regarding your browser type and internet connection.

In addition cookies are used. A cookie contains merely a unique number. For more information about how we use cookies on our website please visit

You can also view how we use the information gathered by our website statistics.

In Summary

Whilst our corporate website strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of our corporate website.

We are continually seeking out solutions that will bring all areas of the website up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing Stockport Council's corporate website please don’t hesitate to contact Alby Atkinson, Online Communications Manager on 0161 474 2002 or use our dedicated contact us form with your feedback.

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